New Europe Advisers - Privacy Policy

Privacy Policy

This notice (“Privacy Notice”) is provided by New Europe Advisers Limited ( “we” or “us”) and sets out our policies with respect to the collection, sharing, use (collectively “processing”) and protection of personal information. For the purposes of this Privacy Notice, we act as a controller of any personal data we collect about you. This means that we determine the purpose and the means of processing your personal data.

How we collect information about you

We may collect personal data about you through this website, through information provided directly to us by you, or another person on your behalf, by email, post, or in person, or through recording and monitoring our communications (as described below). We may also obtain personal information in relation to any transactions we carry out with you, or on your behalf.

We may also, in some circumstances, receive personal information about you from third parties, such as our service providers, or trading counterparties, regulatory or law enforcement agencies, credit reference agencies and other agencies conducting background checks. Personal information may also be obtained from publicly accessible sources of information, such as public databases, industry associations, social media and online professional networks.

Why we collect information about you

We may collect and use your personal information for the purposes of administering the relationship between us, communicating with you or the businesses with which you are associated, monitoring and analysing our activities, and complying with applicable legal or regulatory requirements.

We will use one of the permitted grounds under the applicable law to process your personal information. Such grounds include, for example, circumstances where:

• (i) processing is necessary to perform our obligations under the relevant contract between you and us;
• (ii) we are required to comply with a legal or regulatory obligation applicable to us; or
• (iii) we, or a third party on our behalf, have determined that it is necessary for our legitimate interests to collect and use your personal information.

The legitimate interests to collect your personal information may include any of the purposes identified above and any other purpose where we, or a third party, have determined that you have a reasonable expectation for us, or a third party on our behalf, to collect or use your personal information for such purpose. You have the right to object to the use of your personal data for direct marketing purposes.

What are the consequences of failing to provide your personal information?

As a regulated financial services firm, we are subject to legal and regulatory obligations that may require us to collect and store your personal information, such as the requirements to comply with the applicable law on prevention of financial crime, tax and regulatory reporting, or the rules on recording and monitoring of communications. We may also need to collect and use your personal information for the purposes of entering into or performance of a contractual arrangement between us.

A refusal to provide us with personal information may, depending on the purpose for which your personal information is required, have various consequences such as us being unable to communicate with you, the termination of any service or other contractual arrangement between us, or, where we have a reasonable suspicion of illegal activity, we may be required to make a report to regulatory or law enforcement agencies.

The types of personal data we may collect and use

The categories of personal data we may collect may include names, residential addresses or other contact details, signature, nationality, date and place of birth, social security or other tax identification number, photographs, copies of identification documents, bank account details, information about assets or net worth, credit history, source of funds details, or other sensitive information, such as certain special categories of personal data contained in relevant documents or materials (including, in some circumstances, information about a person’s ethnic origin, religious or political beliefs, or heath, data).

Will we share your personal information with third parties?

We may (to the extent relevant to the purpose for which we collect your information), share your personal data with third parties, such as:

• any person to whom we have a right or obligation to disclose personal data under the applicable law, or where we determine that disclosure is necessary to protect or defend our rights or property, including with regulators, courts of law, governmental, regulatory or law enforcement agencies;
• our internet, IT, telecommunications and other service providers, including legal advisers, accountants, payroll administrators, insurance and (where relevant) employee benefits providers;
• where relevant, trading counterparties, brokers, banks, trading venues, clearing houses, custodians;
• where relevant, credit reference agencies and other third parties conducting background checks in the context of employment or client or counterparty due diligence;
• any person, as directed by you; or<.li>
• any person to whom we transfer any of our rights or obligations under any agreement, or in connection with a sale, merger or consolidation of our business or other transfer of our assets, whether voluntarily or by operation of law, or who is otherwise deemed to be our successor or transferee.

Processing of personal information in countries outside of the UK and EEA

Your personal data may be processed in countries outside the UK and European Economic Area (“Third Countries”) that do not offer the same level of data protection as that afforded by the General Data Protection Regulation (“GDPR”). We will process personal data (or procure that it be processed) in such Third Countries in accordance with the requirements of applicable law, which may include having appropriate contractual undertakings in legal agreements with service providers who process personal data on our behalf in such Third Countries.

Retention periods and security measures

We will generally keep personal information about you for as long as necessary in relation to the purpose for which it was collected, or for such longer period if required under the applicable law or necessary for the purposes of our other legitimate interests.

The applicable retention period will depend on various factors, such as any legal obligation to which we or our service providers are subject as well as on whether you decide to exercise your right to request the deletion of your information from our systems. As a minimum, information about you will be retained for the entire duration of any business relationship we may have with you, and for a minimum period of five years after the termination of any such relationship. We will, from time to time, review the purpose for which we have collected information about you and decide whether to retain it, update it, or securely delete it, if the information is no longer required.

To protect your personal information from unauthorised access and use, we apply organisational and technical security measures in accordance with the applicable law. We will notify you of any material personal data breaches affecting you in accordance with the requirements of the applicable law.

Recording and monitoring of communications

We may record and monitor telephone conversations and electronic communications with you for the purposes of:

• ascertaining the details of instructions given, the terms on which any transaction was executed or any other relevant circumstances;
• ensuring compliance with our regulatory obligations; or
• detecting and preventing the commission of financial crime.

Copies of recordings will be stored for a period of five years, or such other longer period as we may determine from time to time.

What are your rights?

You may have certain rights under GDPR in respect of the personal data we hold about you and which you may exercise. These rights are:

• to request access to your information;
• to request rectification of inaccurate or incomplete information;
• to request erasure of your information (a “right to be forgotten”);
• to restrict the processing of your information in certain circumstances;
• to object to our use of your information, such as where we have considered such use to be necessary for our legitimate interests (e.g. in the case of direct marketing activities);
• where relevant, to request the portability of your information;
• where you have given consent to the processing of your data, to withdraw your consent; and
• to lodge a complaint with the competent supervisory authority.

How to contact us

If you have any questions about this Privacy Notice or requests with regards to the personal data we hold about you, you may contact our Compliance Officer by:
Email: info@neweuropeadvisers.com
Telephone: 020 3170 8195
By post: New Europe Advisers Limited, 85 Gresham Street, London EC2V 7NQ.